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For the journey to the Jungfraujoch, we strongly recommend a paid seat reservation or choosing one of the first three connections.
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Day tickets (day ticket with Half Fare, day ticket without Half Fare, municipality day ticket, Post day ticket, Duo day ticket, etc.) are valid for free travel from Interlaken Ost to Grindelwald, Wengen and Mürren.
The day ticket is valid on the following connecting routes:
* Connecting routes in the Half Fare area:
Children from 6 to 15 years of age travel free of charge with the Junior Travelcard or Children's Co-Travelcard.
The family reductions such as the Junior Card, Children's Co-Travelcard or Swiss Family Card are not valid in combination with the the Jungfrau Travel Pass or the Unlimted Jungfrau Summer Pass. Children aged 6-15.99 years require Jungfrau Travel Pass or Unlimited Jungfrau Summer Pass at a price of CHF 30.00 net per child.
All you need for your booking is internet access. Put your mountain railway ticket, your skipass or a package in the shopping cart. You then pay conveniently & securely with a credit card and print* your travel documents at home. Travel directly to your destination – we take care of all the rest. You can book using a guest account as well as with a user account.
*The mountain railway ticket can be presented as a mobile ticket on your smartphone without a printout.
Seat reservation is required for groups from 10 persons. This can be confirmed at the earliest 3 months in advance. Group reservations can be made online in the following form, by telephone at +41 33 828 72 53 or via e-mail to reservation(at)jungfrau.ch.
Reservation is not obligatory for individual travellers in the Jungfrau Railway, but is recommended and can be made via our online shop at jungfrau.ch/shop/en/bergbahn/reservation.
Dogs can be transported free of charge on the following routes:
On the route Eigergletscher - Jungfraujoch and return you pay CHF 30 for each dog. Dog tickets are not available online but can be purchased at any Jungfraubahnen sales point.
You can fill out the online loss report form at the following link.
The Half-Fare or GA travelcard is valid on the Jungfrau Railways network. Select your desired ticket with the "Half-Fare/GA" reduction. Webshop
No, the Jungfrau Travel Pass can be bought directly at any railway station or at any aerial gondola station in the Jungfrau Region. The number of passes is unlimited.
The name «Anonymous» is created for guest bookings on our website. This name does not need to be changed. The ticket is valid as follows.
In principle, tickets are non-refundable. When purchasing online, you have the option of taking out cancellation insurance, which will cover the cancellation should you be unable to make the trip due to illness. Please contact the insurance company directly. If no insurance has been taken out, there is no entitlement to a refund.
Yes, to receive a price reduction, one day of the Flex Pass must be validated.
No, no day of the Flex Pass needs to be validated to receive a price reduction. A separate ticket or one validated day is required for travelling on the following public transport routes:
Adventure Packages as a whole and individual services derived from them are as a rule not refundable. If the implementation cannot be guaranteed due to a force majeure event such as weather conditions etc., JBM will first try to offer an alternative activity (mountain cart, first flyer, first glider, Trottibike Scooter etc.). If this is not possible, or if the customer rejects another activity, JBM’s service obligation shall become null and void. Only if no alternative can be offered and the reason for the unfulfilled service lies within the sphere of influence of JBM (such as technical problems at the adventure facility or feeder railway) will a partial refund for services not received be granted.
Taking waiting times (which can exceed 2 hours) into account is the responsibility of the customers and beyond the control of Jungfraubahn Management AG, which is why missing the operating hours does not constitute grounds for a refund. Portions of the Adventure Package and individual tickets redeemed for an activity are non-refundable. This includes in particular the journey by feeder railway (e.g. First Aerial Cableway).
Tickets are generally non-refundable. However, for a fee of CHF 20, a booking can be rescheduled to another date. To do so, please contact our helpdesk team at helpdesk@jungfrau.ch.
Yes, all tickets can only be bought on site directly at the valley station or at the activities. In the event of large crowds, longer waiting times must be expected. Individual activities for the day may sell out if the waiting times are too long.
Buy Adventure Package online
Unfortunately not. You have to queue for each activity as you would for a ski lift. In the event of large crowds, longer waiting times must be expected. Individual activities for the day may sell out if the waiting times are too long.
Das Adventure Package beinhaltet die gekaufte Anzahl Aktivitäten (1 oder 2) sowie unlimitierte Fahrten mit der Gondelbahn zwischen Grindelwald und First (in beide Richtungen).
Day tickets (day ticket with Half Fare, day ticket without Half Fare, municipality day ticket, Post day ticket, Duo day ticket, etc.) are valid for free travel from Interlaken Ost to Grindelwald, Wengen and Mürren.
The day ticket is valid on the following connecting routes:
* Connecting routes in the Half Fare area:
For the journey to the Jungfraujoch, we strongly recommend a paid seat reservation (CHF 10 per person). This reservation is valid for return journeys on the Jungfrau Railway from Eigergletscher / Kleine Scheidegg and ensures that you can travel at the desired time. Without a timed seat reservation, the Jungfrau Railway may well be full at peak times and you will have to wait for the next train. Book now at jungfrau.ch/seatreservation.
No.
You can book individual seats online before you start your journey or at a Jungfrau Railways counter. Reservation is not mandatory but is recommended due to the high number of guests in summer. You can also secure the purchase of a Jungfrau ticket with a seat reservation made in advance.
For children travelling to the Jungfraujoch free of charge with the Junior Card, the Children’s Co-Travelcard or their own passes, you must make the single seat reservation separately in a new booking. It is not possible to do this when booking the adult tickets.
Separate seat reservations
No, booked seat reservations can no longer be cancelled/changed. We recommend making the seat reservation at short notice (1–2 days before the start of the trip) and not weeks in advance.
No, a seat reservation can only be booked for a return journey.
No. A seat can only be reserved on the Jungfrau Railway route (Kleine Scheidegg/Eiger Glacier - Jungfraujoch and Jungfraujoch - Kleine Scheidegg/Eiger Glacier). Excepted are groups of 10 person or more.
Follow the blue signs at the Eiger Glacier, Kleine Scheidegg or the Jungfraujoch. All travellers with seat reservations should follow the blue signs. This does not apply to groups of travellers. The seats in the purple areas are reserved for them.
No, seats on Jungfrau Railways can only be reserved online at jungfrau.ch/seatreservation or at a Jungfrau Railways station counter.
Yes. The costs of reservations already made will not be refunded or credited. When travelling without a seat reservation, waiting times at Kleine Scheidegg or the Jungfraujoch must be expected.
Yes, the visit is free.
Children up to 5 years of age always travel free of charge. Children aged 6 to 15 either travel free with the Junior Card or Children's Travelpass, or pay CHF 20.-. The above-mentioned family cards can be purchased for CHF 30 per child at any SBB station in Switzerland.
The family reductions such as the Junior Card, Children's Travelpass or Swiss Family Card are not valid in combination with the Jungfrau Travel Pass or the Unlimited Jungfrau Summer Pass. Children aged 6-15.99 years require the Jungfrau Travel Pass or Unlimited Jungfrau Summer Pass at a price of CHF 30.00 net per child.
With the Wengernalp Railway via Grindelwald or Lauterbrunnen:
The journey from Grindelwald takes 1 hour 26 minutes there and 1 hour 26 minutes back. We recommend at least 5–6 hours to allow a reasonable amount of time on the Jungfraujoch.
From Grindelwald Terminal with the Eiger Express:
The journey from Grindelwald Terminal takes 45 minutes there and 45 minutes back.
We recommend at least 3.5–4.5 hours to allow a reasonable amount of time on the Jungfraujoch.
For the journey by wheelchair to the Jungfraujoch - Top of Europe, it is strongly recommended to use the tricable gondola Eiger Express from Grindelwald Terminal (via Eigergletscher station). If travelling via Kleine Scheidegg, transport cannot be guaranteed in all cases. Pre-booking is essential for groups of 3 or more people in wheelchairs or for the journey via Kleine Scheidegg. A seat reservation is not necessary. Please inform the ticket office clerk at the departure station about the journey so that any assistance can be provided. The Jungfraujoch is wheelchair accessible. The entrance to the Ice Palace is equipped with a wheelchair stair lift.
Yes. The costs of reservations already made will not be refunded or credited. When travelling without a seat reservation, waiting times at Kleine Scheidegg or the Jungfraujoch must be expected.
A seat reservation for a return journey can only be made online. The purchase of a seat reservation for a single trip (ascent or descent) is only possible at a Jungfrau Railways sales point.
Achtung: Die Zeit auf den Tickets ist nicht immer die Abfahrtszeit des Bahnhofs, an dem Ihre Reise startet, sondern die Boarding-Zeit im Grindelwald-Terminal oder auf der Kleinen Scheidegg für Reisende mit einer Sitzplatzreservation. Wenn Sie Tickets ab Interlaken Ost, Wilderswil, Lauterbrunnen oder Grindelwald gekauft haben, müssen Sie mindestens 30 Minuten früher von dort abfahren. Informieren Sie sich vor Ihrer Reise online über die aktuellen Abfahrtszeiten.
Buchen Sie Ihr Ticket für die einfache Fahrt aufs Jungfraujoch online über das SBB-Portal.
No, no day of the Flex Pass needs to be validated to receive a price reduction. A separate ticket or one validated day is required for travelling on the following public transport routes:
Yes, to receive a price reduction, one day of the Flex Pass must be validated.
You have the following options to receive your skipass when you buy online:
1st Load your own KeyCard / data carrier
2nd Receive the KeyCard for the Jungfrau Ski Region on site (pick-up machine / sales point)
3. Receive KeyCard by post
1st Load your own KeyCard / data carrier
If you already have your own data carrier and want to load it, you can load the following data carriers during the ordering process:
You will find the KeyCard number on the back of your card.
2nd Receive the KeyCard for the Jungfrau Ski Region on site (pick-up machine / sales point)
The KeyCard for the Jungfrau Ski Region on which your skipass is loaded is free of charge. Just like that and without a deposit. If you have purchased a skipass online, you can obtain your KeyCard as follows. All you need for the purchase is the order code or QR code generated when ordering.
At Pick Up machines
During the ordering process, select the option "I will collect the pass on site (QR code / voucher)". You have the option of picking up your skipass at one of the pick-up machines at the following locations. All you have to do is scan the QR code and you will receive your purchased skipass directly from the machine. Pick up is possible at the following locations:
Pick up at a Jungfrau Railway sales point
During the ordering process, select the option "I will collect the pass on site (QR code / voucher)".
You have the option of purchasing your skipass at all Jungfrau Railway sales points.
3rd Receive KeyCard by post
During the ordering process, select the option "I want to receive the pass by post. CHF 5 will be charged for shipping and you will get your skipass within 3–7 working days.
There is only one ski pass, the "Skipass Jungfrau" for the Jungfrau Ski Region. (Grindelwald-Wengen ski area with Kleine Scheidegg and Männlichen ski areas, Grindelwald-First ski area and Mürren-Schilthorn ski area). This ski pass includes the arrival and departure with the Bernese Oberland Railway (BOB) from Interlaken Ost.
You have the following options to receive your skipass when you buy online:
1. Load your own KeyCard / data carrier
2. Receive the KeyCard for the Jungfrau Ski Region on site (pick-up machine / sales point)
1. Load your own KeyCard / data carrier
If you already have your own data carrier and want to load it, you can load the following data carriers during the ordering process:
KeyCard Axess of the Jungfrau Ski Region
Ski data with number starting 01-...
All reusable Skidata-Keytix with number starting 01 -...
RailAway Skicard
SBB Swisspass
You will find the KeyCard number on the back of your card.
2. Receive the KeyCard for the Jungfrau Ski Region on site (pick-up machine / sales point)
Select the option "I will collect the pass on site (QR code / voucher)" in the order process. All you need for the purchase is the order code or QR code generated when ordering.
Pick up of your ski pass is possible at the following pick-up machine locations or Jungfrau Railways sales points:
Where can I find the keycard number?
You will find the keycard number on the back of your card.
You pay for your skipass at the end of the booking by credit card. Payment by invoice or directly on site is not possible. Every skipass is personal and non-transferable. The holder must be able to identify himself on request. Lost passes cannot be replaced. No cancellation, exchange, compensation or cash refund is possible. Your booking is also subject to the General Terms and Conditions of Jungfrau Railways Management AG.
Skipass Jungfrau
Valid in the entire Jungfrau Ski Region – comprising Grindelwald-First, Männlichen, Kleine Scheidegg, Wengen, Mürren, Schilthorn*, including travel by train from Interlaken Ost.
*On the Mürren-Schilthorn route, 1/2, 1 and 2-day tickets are only valid for the ascent.
Up to three children (6 to 15 years) receive a free day pass on Saturdays, if an adult buys a one-day or afternoon ticket at the list price. The offer is available online and at railway stations in the Jungfrau Ski Region. Please note that only day tickets are available online.
Add up to 3 children to your skipass purchase for any Saturday at the online shop and automatically receive day tickets for the children free of charge.
Offer not applicable to multi-day or season passes.
No. Earlybird ski passes are no longer offered.
The Jungfrau Ski Region does not give refunds on ski passes purchased in the event of a service interruption, accident or illness.
You can take out cancellation insurance during the skipass ordering process. If you are not able to take a trip or have to abandon it because of a serious illness, major pregnancy complications, serious injury or death, the cancellation insurance will assume contractually owed costs up to the arranged sum insured. If you have any questions about cover or cancellations, you can contact the Mobiliar claims department directly schaden_interlaken@mobiliar.ch
You can order your group ski pass using the following order form for groups.
Groups of children from state schools with a group ski pass order benefit from special conditions. One free ski pass for one accompanying person is granted for every 10 schoolchild ski passes purchased. Additional accompanying persons purchase the ski passes applicable to their age group at the relevant group price.
Our railways allow rapid transport to high altitude. As altitude increases, air pressure and the oxygen in the air decreases accordingly. The healthy body has excellent adaptation mechanisms that allow a relatively rapid rise to medium and higher altitudes up to 4000 metres without damage to health. Typical altitude sickness (altitude oedema) will appear 6–12 hours into your stay at over 2500 metres at the earliest.
Therefore, altitude sickness has no practical significance for a short stay at the Jungfraujoch. Nevertheless, you should only make trips to high altitudes if you feel healthy. Altitude is linked to risks for certain cardiac, pulmonary, vascular and blood diseases. The following recommendations apply